DeepDive™

The DeepDive™ service is a custom, on-demand insight solution where leaders and their teams can use hour-based credits to engage an expert team in fulfilling unique and insightful tasks from a wide range of deliverables, driving results in Client Success research, scaling, and advisory.

Flexible Client Success by the Hour

DeepDive™ Client Success services run on a simple hourly flat rate, giving you flexible, on-demand access to expert support. Use your hours across a wide range of deliverables, such as strategic analysis, KPI frameworks, organization structure reviews, or tailored playbooks, without committing to rigid retainers or large project fees. Timelines adjust to project complexity, so you only invest in the depth you need. Designed for executive teams, DeepDive™ delivers high-impact Client Success insights without the cost of a permanent department.

Silver DeepDive™

8 Hours Annual Allowance

Designed for forward-thinking leaders exploring Client Success in the GCC. With the DeepDive™ package, you can request tailored reports, in-depth reviews, and custom research that put data and strategy right at your fingertips.

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Gold DeepDive™

16 Hours Annual Allowance

Built for leaders ready to go beyond the basics. The Gold package delivers advanced reports, benchmarking reviews, and tailored frameworks; giving you the clarity and strategy to maximise Client Success in the GCC.

32 Hours Annual Allowance

The ultimate level of insight and support. With Platinum, you get priority access, executive-grade research, and bespoke consulting designed to shape your entire Client Success strategy. It’s not just information, it’s transformation.

Platinum DeepDive™

Exclusively For Senior Leaders

In order to maintain exclusivity and relevance, all new clients are required to confirm their details to unlock DeepDive™.

Confirmation is automated and immediately granted to those who are relevant. DeepDive™ access allows you to view our pricing, case studies, purchase DeepDive™ credits, and submit your custom requests.

Join our free monthly SpotLight™ Webinars

Client Success: Future Proof Your CX Department

Discover how leading organizations are reimagining Customer Experience (CX) through the lens of Client Success. This session explores practical strategies to strengthen retention, optimize client value, and align your CX operations with future market shifts across the GCC. Learn how to transition from reactive service models to proactive, data-driven Client Success frameworks that deliver measurable impact and long-term growth.

2pm GST on Thursday 13th November 2025

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The GCC Client Success BluePrint™

The GCC BluePrint™ is the GCC's first consulting, training, and advisory company dedicated to helping organisations align their vision with Client Success at the forefront.

CR: 16704423